Offerings
& Services
I’m an independent strategy and design leader with almost 20 years of experience helping businesses discover, define, and design effective brand experiences.
Hiring me is easy. We can collaborate to create detailed scopes of work based on your brief, or you can hire me with a retainer to maintain flexibility. Either way, we identify specific activities and deliverables and communicate frequently on progress towards your objectives.
Ready to hear more? Get in touch, and I’ll respond within 24 hours to set up an introduction call.
Experience Design
360 Brand Experience Audit
Product Discovery & Definition
Workshop Planning & Facilitation
Product & Interaction Design
Service Design, Journey Maps, Blueprints
Futures & Vision Roadmaps
Strategy & Research
Marketing & Brand Strategies
Market Analysis, Trends, & Reporting
Thought Leadership Writing & Advising
Business Case, Modeling, & Positioning
Employee & Org Change
Pitches & Presentations
UX & Content Strategy
Content Audit
Customer & User Research
Information Architecture
Content Strategy & Design
Positioning, Voice & Tone
User & Stakeholder Interviews
Research & Strategy Work
Experience Strategy
We helped Main Event discover experience opportunities aligned with its refreshed brand promise. Then, we collaborated with the C-suite to define a customer experience strategy that included short and long-term opportunities.
eCommerce Trends
Comprehensive market analysis and go-to-market strategy for a small e-commerce platform product. Includes product comparisons, segment analysis, feature prioritization, and more.